Shipping & Returns
Every piece in this collection is made to order — crafted specifically for you. Please read the information below before purchasing.
How long will my order take?
Every item is made to order. Allow 5–7 business days for production, plus shipping time. US orders typically arrive within 4–13 business days total. International orders may take 6–25+ business days.
Do you ship internationally?
Yes — we ship worldwide to most countries. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Can I return or exchange my order?
All sales are final. Because every item is made to order specifically for you, we cannot accept returns or exchanges for sizing or change of mind. Please review our Size Guide carefully before purchasing.
What if my item arrives damaged or wrong?
We're sorry — that shouldn't happen. If your order arrives damaged, defective, or incorrect, contact us within 30 days at info@elizabethsuttoncollection.com with your order number and photos. We'll send a replacement or issue a refund.